https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/1318/COLLECTIONS/
... rated yet. COLLECTIONS The purpose of a collection system is to collect money owed to the agency without alienating the insured. In this section, we will answer the following questions: Who should do the collecting? What are the steps to developing an effective collection system? When should you collect? Why must every agency set a goal concerning collections? OVERVIEW Who Should Do the collecting? One staff person should be responsible for the collection system. This person should be the bookkeeper, financial manager, or another individual in the accounting department. Do not involve the producer in collecting unpaid premiums. A producer cannot be the good guy' who develops a friendly relationship with the insured and then the bad guy' at collection time. What Are the Steps to Developing an Effective Collection System? 1 ... Newsletters Employees Articles Blog Photos Group Connections Reviews IMMS Library Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back Collections 4/30/2013 10:38:09 PM by CompleteMarkets Editor This content has not been rated yet. COLLECTIONS The purpose of a collection system is to collect money owed to the agency without alienating the insured. In this section, we will answer the following questions: Who should do the collecting? What are the steps to developing an effective collection system? When should you collect ...
https://completemarkets.com/Article/article-post/1318/COLLECTIONS/
Collections
COLLECTIONS The purpose of a collection syste...Agency Establish a Goal Concerning Collections? There are three reasons why t...
https://completemarkets.com/Article/article-post/995/Personal-Lines-Profit-ThereS-More-Than-One-Way-To-Do-It/
Personal Lines Profit: There's More Than One ...rvices that agencies need to handle personal lines profitably.
https://completemarkets.com/Article/article-post/2255/INDEPENDENT-CONTRACTORS-ARE-THEY-OR-ARENT-THEY/
...essential to it. T F The person personally performs the work. T F The person...
https://completemarkets.com/Article/article-post/2260/INDEPENDENT-CONTRACTORS-ARE-THEY-OR-ARENT-THEY/
...tial to it. T F The person personally performs the work. T F The p...
https://completemarkets.com/Article/article-post/2162/DIVORCE-AND-AGENCY-VALUE-SEPARATING-GOODWILL/
... attract new ones with skill and personal qualities. In divorce cases involv...ch to determine that elusive value: personal professional goodwill. Roy L....
https://completemarkets.com/Article/article-post/2078/ESTABLISHING-A-MARKETING-DEPARTMENT-AND-WHO-SHOULD-RUN-IT/
...-- and agencies that sell mostly Personal Lines, BOPs, or small Commercial Lin...term discomfort they may experience personally. Managers can also tap some e...
https://completemarkets.com/Article/article-post/2061/HOW-TO-BE-A-HIGH-PERFORMING-FIRM/
... working in the firm has a sales personality and is motivated to bring in new ... shows the commission and number of Personal and Commercial accounts handled b...
https://completemarkets.com/Article/article-post/1403/FOR-THE-FUTURE-PRODUCER-RECRUITING/
...l find out when to recruit, what personality types to seek out, where to look ...e consultant will investigate their personal background and evaluate their edu...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/695/Agency-Telephone-Procedures-Telephone-Messages/
... messages we couldn't understand or couldn't read. It can be very frustrating for everyone concerned. Always record information carefully. Try to write the message as it is being given instead of trusting your memory. It is easy to verify names and numbers while the caller is still on the line. Never guarantee a callback. Never say, I'll have him call you. You cannot guarantee the actions of another person. Simply say, I'll make certain he gets the message. Never promise something you personally can't deliver. Why is accurate message taking so important? There are many reasons. One is that important information can be lost if not recorded correctly. People are often waiting to make decisions, and telephone message may play a key role. Customers and co-workers are entitled to answers to their questions. If ... on the message form so your co-worker can take the matter from there. Develop sensitivity and avoid the That's not my job' syndrome. Remember that taking the message is only part of the job. You must then relay it to the person called. If you take messages for people who are in and out a great deal of the time, try a sign-out sheet or a round carousel for collection and distribution of messages. Or establish regular times for outside producers to call in to get their messages. If messages are relayed in that way, note the time and date it was passed along. When you pass message forms to co-workers, have a secure place to put them. More than one customer has been lost because the message fell on the floor or got filed away by mistake ...