https://completemarkets.com/Article/article-post/1293/CONVALESCENT-AND-NURSING-HOMES-YOU-PROVIDE-CARE-SO-DO-WE/
... WE. Your residents are often physically weak and vulnerable to injuries. T...staff includes nurses, doctors, and physical therapists. Everyone is vulnerable to a li...
https://completemarkets.com/Article/article-post/1643/PERSONAL-PROTECTIVE-EQUIPMENT/
...r impairment. It can also create physical and psychological stress, to say not...his increasing cost is going to the therapists, doctors, and lawyers rather th...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/589/The-Ten-Commandments-Of-Customer-Service/
... a break from the routine every once in a while (for instance, Surprise, you have tomorrow off! ') , little contests that put some fun back into work, and departmental or agency events that relieve tension and give employees something to look forward to once a month (picnics, potluck lunches, speakers, and so on) . We even know one agency who brought in a physical therapist for midday massages for those who wanted one. IX. Be proud of your agency-but never satisfied. This ties in with continuous improvement but refers more to the agent's attitude with him- or herself, the staff, the agency, the industry, and so forth. Stinkin' thinkin' has brought down more agents than bad business ever did. Whether you have the best agency in the ... , the city, or the block, be proud of what you and your staff have accomplished-not upset with your deficiencies. Don't put on rose-colored glasses and call a jackass a thoroughbred. Almost every agency has strengths that deserve pride, but most overlook their strengths. They concentrate instead on their weaknesses-which will prove to be a self-fulfilling prophecy. If you think of yourself and your agency as a failure, you become one (even if you're outwardly successful) . X. To your customers, you are the agency and the agency is the company. Never them and us' the customer, referring to other people, departments, or managers. You are the agency to the person on the other end of the line. Blaming claims, customer service, accounting, or management for a deficiency ...