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...such as 'best,' 'high quality' or 'fast' unless you're prepared to define them...

...on? How do we feel about a fast food restaurant when we’re forced to w...Their deliveries, for example, are so fast that they seem to be in real time. ...

...d on Friday nights the bars and restaurants are filled to capacity in many pla...

.... 10 -- Fast Food Businesses or Restaurants   O. 5 -- Fraternal Clubs ...-- Private Schools   NOTE: Restaurants, funeral homes and hardware sto...

... young adult should become uninsurable or heavily rateable due to occupation, medical history, or other factors. Prospects can be found in volume in nursery or school accounts, private bus companies which serve schools, children's clothing stores and shoe stores, toy stores, fast food restaurants, and other places frequented by youngsters and their parents. You might consider having printed items distributed through such outlets; some carriers offer handsome promotional items aimed at the juvenile market. Your Commercial accounts' payroll-deduction plans could also offer a menu of children's products. ... if the young adult should become uninsurable or heavily rateable due to occupation, medical history, or other factors. Prospects can be found in volume in nursery or school accounts, private bus companies which serve schools, children's clothing stores and shoe stores, toy stores, fast food restaurants, and other places frequented by youngsters and their parents. You might consider having printed items distributed through such outlets; some carriers offer handsome promotional items aimed at the juvenile market. Your Commercial accounts' payroll-deduction plans could also offer a menu of children's ... . And every producer's briefcase could carry a simple Accident-only brochure for ad-lib use, even in Personal Lines calls. The commissions may be low on a low-premium Accident policy, but the accidents should lead to discussion about all of the family's total Health/Disability/Life needs. And that second discussion should arise even if the Accident sale is not made. Login or Register (for FREE) to gain access to thousands of other great articles. Need more reasons to join? Need insurance for you, your business or your family ...

...e stores, toy stores, fast food restaurants, and other places frequented by yo...

... All Back The Service Ceiling: What Causes It, How to recognize it, How to break through it 4/30/2013 12:00:00 AM by Al Diamond , CompleteMarkets Editor This content has not been rated yet. We have a small Middle-Eastern restaurant in our neighborhood that is family operated, serves delicious food, and is reasonably priced. Its creed has been to cater to the customer from its opening day. The owner was proud of that creed and moved from table to table to make certain all his ... A major attitude adjustment must be made from the top of the organization down. The owners must reiterate and recommit-in writing-to the service philosophies that made them successful in the first place. Write a Service Pledge. Avoid terms such as best, ' high quality' or fast' unless you're prepared to define them in measurable terms. Develop written service goals-with your staff-that will move you toward your Service Pledge. These goals must be realistic, objective, measurable, and achievable within one year. Including your staff in this process allows them ... buy into the goals. It also gives the reprobates on your staff fair warning either to change their attitudes or prepare their resumes. Initially, some staff members won't believe that the Service Plan will be implemented. To show them you mean business, let them know that you plan to measure results against objectives. This implements the management phase of the service change. Measurements include productivity reports (if speed is one of your goals)- that is, measuring transaction time from customer contact to completion. Another measurement is customer interviews ...

... sales. Although bad news infects the very air we breathe, it remains true that more than 90% of the workforce is on the job, the freeways are packed morning and night, homes are being bought and sold, and on Friday nights the bars and restaurants are filled to capacity in many places. In spite of all the bad news, the economy keeps on going. No matter how much bad news there is, the cup is far more than half full. 6. Avoid trying to convince customers what to ... the customer's situation. Nothing else will work! 4. Do something new, but don't cut prices. Yes, the fashion industry has slashed prices, including the normally sacred high end. That was the right move since retailers were faced with high inventories. The fast food industry got it right fast. Wendy's, for example, offers three "waaaay better" 99-cent sandwiches, but the price hasn't changed on its regular products. In the same way, Apple is said to be readying a new iPhone to market, a ... nano-version. This makes sense since the nano iPod became a huge success. 5. Keep the right perspective. There's nothing worse than phony optimism. Everyone can see through it. If we were to go to the Web sites of The Wall Street Journal, USA Today, the Financial Times, and any one of a dozen others, there's good reason for pessimism. Here were the top headlines in the Financial Times one day recently: Consumers Rein in Spending Fears Over Jobs and Falling Home Values' Wall Street Downbeat on Stimulus ...