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... answer to this if you imagine yourself on a flight to Tahiti. The pilot sudde...ll where they may-in ethics, the buck stops with you.

...ralyze the employees as well as himself. When we analyze an agency in flux we ...ICP is to run. The ICP is meant to be self-administered by the employees, them...

...e business through association and self insured programs and supplemental prod... -- Develop survey to be sent out to insureds and claimants after a claim is c...

... profitability. Frankly, an employee's profitability to a company should dictate his/her value to the company. However, there are many more factors in profitability than in productivity, and productivity is more directly and easily controlled by the employee, him(or her)self. Why is it better for the company? An ICP is directly controlled by the agency's budget. Rather than permitting compensation (always an agency's largest expense) to control profit, budgeting permits the agency to assign the percentage of expected revenue that will be allocated ... and Operational and Compensation Programs. Access us at www.agencyconsulting.com or by e-mail at [email protected] . Call for any information at 1-800-779-2430. Login or Register (for FREE) to gain access to thousands of other great articles. Need more reasons to join? Need insurance for you, your business or your family? Get quality appointments - Save yourself a whole lot of time & money when you use our directory of carriers, wholesalers and service providers. Negotiate lucrative contracts with carriers and wholesalers. Net result. More revenue for ... highs when a policy is sold to paralyzing lows when one is lost. The service and administrative staff in every agency are the critical gears in the agency's ENGINE. If they don not operate together and in a similar fashion, the engine falters and grinds to a stop. These staff members are the most sensitive parts of the agency, easily spoiled and difficult to recover, once lost. Many agencies have recruited good, strong service staff and provided them little training, no procedures and a general lack of support once hired. ...

... to sell one more account, they might bend a statistic. To please a boss, they might re-interpret' a schedule. To prove loyalty to a company, they might neglect to reveal other options to a client. It's easy to let zeal cloud one's better self. The best judge of whether an action is ethical or not is you-you alone, independent of co-workers, companies, and customers. You are the one who has to be able to sleep at night. If you can say to yourself, I have my ... good to brush up on ethical issues. Ethics is the study of morals as they relate to conduct. It's the science, one might say, of honesty. CSRs are particularly vulnerable to ethical pressures. They must deal with the company on one hand and the insurance consumer on the other, each party jockeying to get the most advantageous deal possible. CSRs tread a tightrope as they mediate these transactions. When does client advocacy cross over into defrauding a company? When does representing a company turn into strong-arming a consumer? Here ... . You are the one who has to be able to sleep at night. If you can say to yourself, I have my integrity, ' you have no need to worry about cause or effect. Let the chips fall where they may-in ethics, the buck stops with you. Login or Register (for FREE) to gain access to thousands of other great articles. Need more reasons to join? Need insurance for you, your business or your family? Get quality appointments - Save yourself a whole lot of time & ...