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...oordination Coverage review workshops and status meetings Personnel duties ...when developing procedures. Plan ahead and make sure the agency does not becom...

... the office after a catastrophe List of employees trained in first aid Short contact list of employees' out-of-state relatives List of emergency services and resources, as well as evacuation routes, coordination, and transportation needs for employees Head-count procedure in case the office is evacuated List of shelters Employee checklists of personal items that should be taken care of at home Other measures and procedures to consider include: Employee home phone-number phone tree Communication with employees through a radio station Emergency information packages Food and beverage supplies in the office Child care coordination Coverage review workshops ... status meetings Personnel duties INSURANCE COMPANIES Before a disaster, prepare your staff to deal with insurance companies: Make sure to contact companies to review and determine how they'll respond to a disaster. Discuss ways of keeping lines of communication open. Assign one place in which to keep faxes and memos on binding authority. Compile a list of companies with phone numbers and contact people. Review special catastrophe information: restrictions on binding authority, and confirming procedures such as who's coming, where they'll be working, and so forth. When reviewing adjuster ... , find out ahead of time if there will be a pool of adjusters, with one for each area, or if claims will be assigned to one adjuster. Determine how soon the adjusters will respond. Create procedures for draft authority assignment, status reports on claims handling, and claims tracking. Make sure to keep your companies up to date on the backlog and status of your agency. TELEPHONES When looking into telephones: Record the name and location of your current phone system vendor, with a list of contact numbers. List ...