https://completemarkets.com/Article/article-post/305/Nascar-Success-Creates-Challenges/
... /2013 by CompleteMarkets Editor , Chris Burand This content has not been rated yet. Chris Burand compares agency management challenges with NASCAR's: Learning to manage people and their emotions, while still succeeding on the track.NASCAR has experienced incredible growth during the past five to ten years. Some people have historically looked at NASCAR as a sport full of simple rednecks. However, considering the revenue that most top-level NASCAR teams generate, I question the accuracy of this stereotype. These teams are quite successful! The rapid growth of this sport has left many teams struggling, especially at the management level. Andy Graves, team manager for Chip Ganassi Racing, was quoted in USA Today as saying, "It's my job to keep everyone's environment right. I kind of think of it as a part-time baby sitter, part-time bartender. I have to listen to everyone's problems and make sure that everyone gets along. The crew chief used to do this, plus run the fab shop and engine shop, manage the crew and testing, and handle all the other details too." This is similar to insurance agency management. When agencies only have $500,000 in revenue, one person can sell, manage company relations, manage the staff, and take care of most operating details. When an agency has $5 million in revenue, one person simply cannot perform all of these tasks. Although ignoring this situation is an option that many agency owners explore and work very hard to accomplish, it's no way to run a business. Hiring or appointing specific people to manage or supervise the Commercial ...