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...he problems just mentioned: Delivery. Rather than relying on the sales re... may be delivered by mail? Would a 'delivery tape' smooth out some of the roug...

...ck usually gets a bonus for safe delivery . . . and a funeral for steering int...

... . It poisons the company-agency relationship to waste time quoting when a party's out of the equation. 6) Furnish the current program structure if it's available to you (remember that you are working together), and spell out your pricing needs. This is a quick way to prequalify the interest of your carrier. 7) Furnish as much information as you can about the competition. This would include special coverages or services, or suggested alternative approaches to problem solving. This is the time to bring something new to the table and to begin to develop points of difference jointly. 8) Describe the agency's long-range plan for managing the account. Begin to build a strategy for the agency and carrier to work together to lock up the account for a minimum of three years before the account is marketed ... . 9) Outline the proposed time frame for your carrier to release the premium quotation and describe any special assistance expected with the delivery of your proposal. Many highly sophisticated and successful agencies are increasingly involving their best carriers in the delivery of proposals to strengthen the sales team and station an expert on site for any needed last-minute revisions. 10) Postmortems are an important part of the agency-company relationship. If a carrier provided a proposal to your agency and wasn't awarded the business, it should be extended the courtesy of a post mortem discussion to learn the reasons behind the placement decision. This closes the loop and improves your future chances with that carrier. If you follow all these steps when submitting large accounts to your markets, your hit ratios will improve dramatically and the best underwriters will be standing ...

...on to be completed and signed on delivery, subject to company rules. Not al...

...er upon premium payment than the delivery of a policy with its promise of prot...

... . Diary sending the e-mail, so that if, for some reason, you don't get this return acknowledgement, you can contact the client personally. Make sure that your agency management system has a record of these activities and responses. Curtis Pearsall, CPCU, AIAF, ARM, CPIA, is president of Pearsall Associates, Inc. (Whitesboro, NY), a risk management consulting firm that specializes in helping agents protect themselves against E&O claims. To contact him, call (315) 768-1534; e-mail: [email protected] ; visit www.pearsallassociates.com ; or blog: www.agentseotips.com . Login or Register (for FREE) to gain access to thousands of other great articles. Need more reasons to join? Need insurance for you, your business or your family? Get quality appointments - ... 30/2013 10:44:08 PM by CompleteMarkets Editor , Curtis Pearsall This content has not been rated yet. IS YOUR AGENCY SENDING POLICIES ELECTRONICALLY? by Curtis Pearsall Electronic transmission of policies to clients has become far more common during the last couple of years –probably because of the efficiencies it offers. Usually, issues involving information that agencies send clients put the burden of proving delivery on the agency. This can be especially important because in most states one of the E&O defenses agents can use involves the responsibility of the customer to read their policy – which means that they must have received it. I always recommend that agents include a cover letter when they mail policies to a client. With electronic delivery, the issue is the same. This cover ...

... according to your specific products. Insurance for home based business Many entrepreneurs prefer to work from home and to base their firm in their house. But what you may not know is that your homeowner policy does not cover your company's operations. You should get in touch with your insurance provider to see if they can offer you a policy that can cover both aspects. It is important to have insurance specially designed for home businesses, because only this type of policy covers the inventory and equipment you use for operating your firm. Vehicle insurance If you use vehicles for business operations, then you need a special type of insurance for them, because you have to be protected if an accident occurs. The majority of entrepreneurs prefer to have insurance against third-party injuries, but it is recommended to opt for ... that covers all types of accidents. If your employees use your business vehicles then insurance is necessary. Also, some employees may use their own cars for business and in this case you do not need this type of insurance, because their personal insurance will cover the expenses if they get involved in an accident. But in case you are running a delivery company, then you should know that you will need a special type of insurance, because you deliver products and get paid. Workers' compensation insurance If you run your company with the help of your employees, then you need business' insurance policy from the moment you hire the first person. This type of insurance can cover multiple expenses, like the ones for medical treatment, death benefits and disability. In case one of your employees ...

...al assistance expected with the delivery of your proposal. More and more sop...volving their best carriers in the delivery of proposals to strengthen the sa...

...t. But in case you are running a delivery company, then you should know that y...

...lients put the burden of proving delivery on the agency. This can be especiall...ter might have caught it. To ensure delivery, the e-mail should include a requ...