https://completemarkets.com/Article/article-post/2034/STAFFING-PRODUCTIVITY-HOW-DO-YOU-MEASURE-UP/
Staffing & Productivity: How Do You Measure Up?
STAFFING & PRODUCTIVITY: HOW DO YOU MEASURE ...
https://completemarkets.com/Article/article-post/1742/TOP-10-LIST-OF-THINGS-TO-CONSIDER-WHEN-STARTING-A-NEW-AGENCY/
...fied and acquired. 10. STAFFING. Factors important would include: (1...accommodate carriers? 10. STAFFING. As your agency evolves into a ma...
https://completemarkets.com/Article/article-post/76/Everyone-Wants-A-Winner/
...for the 'magic bullet' answer to staffing woes, but there's a problem-not many...
https://completemarkets.com/Article/article-post/1004/IMPROVING-PRODUCTIVITY-TO-INCREASE-NEW-SALES/
... tried to solve this problem by 'staffing for growth,' adding more people in a...gure out whether there might be overstaffing in one area and a shortage of per...
https://completemarkets.com/Article/article-post/161/Best-Practices-Of-Financial-Management/
...rategies, producer compensation, staffing, and so on. Consequently, detailed a...
https://completemarkets.com/Article/article-post/240/Developing-A-Marketing-Plan-In-A-Distressed-Agency/
...ive pricing
c. Demographics
d. Staffing
e. Expertise
f. Use of automation ...titive pricing
c. Demographics
d. Staffing
e. Expertise
f. Use of automati...
https://completemarkets.com/Article/article-post/605/The-Service-Ceiling-What-Causes-It-How-to-recognize-it-How-to-break-through-it/
...the $500,000 revenue level, when staffing beyond family members occurs. The tr...ten don't get what you pay for when staffing service positions. Sometimes the ...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/233/Agency-Automation-An-E-O-Resource/
... the system if performance isn't up to par. This can be a highly effective E&O risk management technique. A WELL-MANAGED AGENCY ACQUIRES AN AGENCY THAT'S POORLY RUN OR CONTROLLED Why would an agency that's well run want to acquire one that isn't? For one thing, the buyer might hope to snap up a bargain. If the acquired agency's markets were essentially the same as those of the acquiring agency and solid planning went into the book transfer, an acquisition at the right price would make sense. If both agencies use the same automation system (not an unusual situation) this commonality would greatly simplify the book transfer. Even if the agency being acquired has failed to use its system properly, updating files to the standards of the acquiring agency should be fairly easy. One key issue involves staffing. The buyer might be able to take over the book of the agency being acquired and retain its staff without a major investment in retraining them. However, because the chances are that the buyer's staff generated more income per employee than did the acquired agency, absorbing its entire staff might well have a negative financial impact on the combined business. What's more, the agency being acquired might have a hidden E&O exposure waiting to explode in the buyer's face. This possibility makes it wise to assess every acquisition from a risk management, as well as a financial, perspective — making reasonable allowances for unexpected events. AN AGENCY'S FINANCIAL PERFORMANCE IS MARGINAL OR POOR IN COMPARISON WITH ITS PEERS Poor financial performance in an agency might be due to inadequate planning, receivables problems, market losses, ...
https://completemarkets.com/Article/article-post/998/MANAGING-SMALL-ACCOUNTS/
... sales and servicing of these accounts; and a select group of user friendly' insurance companies with competitive rates and packaged policies. We will address each of these factors in the balance of this newsletter. MANAGEMENT OF SERVICE PERSONNEL The ideal person to staff a small accounts unit is a good personal lines CSR who also has technical experience in commercial accounts. A take charge' personality with a strong sales orientation is important, as is an ability to handle the detailed work involved in rating and policy checking. Several years of both Personal and Commercial lines experience would be beneficial, and the position could provide a promotional opportunity for ambitious CSRs in either department. The job will have more responsibility for handling insureds from start to finish than the average commercial CSR position has, so it must be titled, staffed, and compensated accordingly. This is an Account Executive or Account Manager role more than it is a CSR position. Assigning a junior level commercial person to the lead role in the department could turn out to be disastrous. Set up a job description for the Account Manager position with specific qualifications, the various job responsibilities, and an indication of where the position fits into the overall management structure. Then determine an appropriate salary range. In most cases this will be equivalent to what you would pay a commercial CSR with seven or more years of experience. You might also want to build in a predetermined bonus potential based upon total account retention. If the agency expects the person to handle new sales of this business category in addition to the servicing of existing accounts, provide an incentive for ...
https://completemarkets.com/Article/article-post/1684/AGENCY-BROKER-PROFILING/
...ion about principals. 2. Agency-staffing information, describing the position...ffective manner? In a discussion on staffing, how the employees each spend the...