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...his preparation falls into several stages: planning, chain of command, emergen...orarily to shut down critical plant equipment before they evacuate. The prefe...

...d space, improper shelving, poor lighting and other hazards, stockrooms are of...manufacturer of vibration-isolation equipment. The traditional agent's role h...

... , a public announcement, an impromptu celebration party can often mean more than a raise or bonus. Leadership: The most important ingredient for developing and maintaining a team's spirit is the leadership provided by the agency principals. The owners have to set the stage by putting in place the right kind of employees and by giving them autonomy and room to grow. An atmosphere of integrity, consistency, and inspiration must exist in order for the future of the agency. If the members of the team know that the leader ... much more work than they were expected to handle when most of them entered the industry-and probably when most of them were hired by your agency. As a result, many of them are becoming worn out and very discouraged. The stacks of work are higher and the light at the end of the tunnel seems further away. When coupled with the knowledge or perception that there is little room for advancement in the agency or for significant increases in compensation, the burden can become overwhelming. What helps more than anything here is to have ... elusive team spirit. How you implement them will depend upon your own management philosophy as well as the agency's location, business orientation, and access to the right personnel. INGREDIENTS FOR A TEAM-ORIENTED ENVIRONMENT Physical Setting: The layout of the office and the availability of modern equipment can greatly influence productivity and attitude. Frustration at having to walk a long distance to stand in line at a fax or copier that frequently breaks down, waiting for a slow computer system to respond, trying to get an open phone line, and searching for ...

...cipals. The owners have to set the stage by putting in place the right kind of...