Search CompleteMarkets

...ey want the business, nothing will stand in their way. If the traditional leve... where there is differentiated service and where they perceive that their needs are being met. And they often do not mind paying a lit...

... if they defended you, they probably wouldn't renew your coverage, and you' find it very difficult to obtain another market. 13. Confirm all binders in writing to the carrier and to the insured; never bind coverage without issuing a binder. This one probably stands at the top of the list of situations generating E&O claims. If you ever tell an insured who calls about coverage at 5:00 on a Friday afternoon that coverage is bound, be sure to identify the carrier. Agents frequently bind coverage and ... and so forth; but always cover your tracks. Attorneys trying to establish your negligence will always want to know how you handle and document understandings. They try to establish inconsistencies in the way that you and your staff perform different functions. In many cases, this alone is enough to make or break your case. Be consistent and thorough about file documentation, and you will eliminate the problem before you have it. With the sophisticated automation facilities available, there is just no reason not to document. 3. Always note telephone ... , you would be better off not writing it. If an insured does something you don't know about, or if the building has features not considered, you might fail to advise the insured properly. Take photos of the front, rear, and sides of the property; if possible, take some inside. Diagram the premises and highlight any special processing. Have the insured walk you through and show you what the business does. Ask questions, and ask the carrier how they want to handle anything that seems unusual. If ...

...y document activity. When understandings, perceptions, and some kind of ac...eply card form evaluating your claims-handling practices. Have the card addres...