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...rliest possible opportunity. 7. Temporary Disability (TD) Payments. Initial p...ployee benefits claim administration programs. No reproduction without permiss...

... Per Disaster: $ Temporary Site: $ In Transit: $ ...

... more important. Not only do you need well-trained staff, but they might require additional training to handle the new challenges. Be prepared to add to your staff as needed. If you succeed in retaining clients, your revenues will support additions. Think about part-time or temporary positions to start. With the right kind of planning for training and allocation of duties, this can be a cost-effective way to build for the future. PREPARE YOUR CUSTOMERS One of the most important roles you play is to educate the insurance buyer. Make sure ... the planning process. Analyze your strengths, weaknesses, opportunities, and threats. Identify important accounts or books of business that might be problematic this year. List companies that are restricting availability in classes of business important to you. Look at likely pricing problems. Review staffing issues and training needs. Involve your employees. They have valuable input, and they'll be the ones on the front line. Communicate your concerns and your optimism for the future. Enlist their enthusiastic support. The more your organization is involved in implementation, the ... . Don't forget to bring in extra help as needed. Focus on your customers. Categorize customers by line of business, size, and class of business. Define the issues most likely to affect each category. Design and execute a proactive visit/call/letter program to meet the needs of each segment. Monitor your progress. Periodically review the progress you've made in reaching your objectives, and share the results! Adjust your plan as needed, building on successes, and making changes when what you're doing isn't working as well ...