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15 results found
https://completemarkets.com/Article/article-post/1791/Strengthening-Agency-Company-Relationships/
Strengthening Agency/Company Relationships
Problem:The insurance industry is under attack from consumer groups, is the subject of political debate and radic...re competitive information - How are other carriers pricing capacity, and risk selection impacting the marketplace? Track and review the results of agency submissions to discuss why the accounts were or were not written. ...

https://completemarkets.com/Article/article-post/953/INSURANCE-COMPANIES-AND-AGENCIES-THE-PARTNERSHIP-DREAM/
Insurance Companies And Agencies: The Partnership Dream
INSURANCE COMPANIES AND AGENCIES: THE PARTNERSHIP DREAM by Carol Hammes ... Commercial Lines-Other ...

https://completemarkets.com/Article/article-post/693/Agency-Telephone-Procedures-How-To-Take-Calls/
...olding. If you need to be away from the telephone, explain to them why you're putting them on hold so they know you're working to solve their problem and not going for a cup of c...n' in your agency. As with any island, the options are few-sink or float.

https://completemarkets.com/Article/article-post/1520/GENERAL-OSHA-RECORDKEEPING-REQUIREMENTS/
...AL OSHA RECORDKEEPING REQUIREMENTS The Occupational Safety and Health Act of ...al description only and does not carry the force of legal opinion. This inform...

https://completemarkets.com/Article/article-post/129/Catastrophe-Checklists-Be-Prepared/
... strikes close to home. This is all the more surprising because agents are in the business of selling protection! To help the cause, Grace Bauer has provided an age...your list, review essential areas with the staff, and make sure that your agency has peace of mind in the event of an unexpected disaster.

https://completemarkets.com/Article/article-post/1038/FROM-GOOD-TO-GREAT-ONE-AGENCYS-ODYSSEY-TO-IMPROVED-CUSTOMER-RELATIONS/
...h our efficiency helped us excel in the execution of customer service, it stil...njoying a new growth rate unequaled in the past six years in an enduring soft ...

https://completemarkets.com/Article/article-post/375/Speed-A-New-Entitlement/
...a gift can quickly become something the receiver expects to get. Customer sati...ice-mail message with an assistant-and then waited several days for the call-back. Perfection may be elusive; but the first step toward it is only a seco...

https://completemarkets.com/Article/article-post/82/Marketing-Then-Sales-For-The-Short-And-Long-Term/
Marketing, Then Sales - For The Short And Long Term
Most everyone ...ed audience, it will have an impact on the organizations you want to make your...

https://completemarkets.com/Article/article-post/236/E-O-Proofing-Your-Agency-25-Tips-For-Little-Or-No-Cost/
... Cost!
E&O incidents are on the rise. We've entered an era where it se...se by randomly checking drafts against the client claim file. Monitor client satisfaction by sending the client a reply card form evaluating your claims-handling practices. Have the card addressed directly to agency management, so that you're aware o...

https://completemarkets.com/Article/article-post/1651/DISASTER-PLANNING-MANUAL-PART-1/
...astrophe. Keep a generous supply of the following four checklists to distribute. You might also print up the checklists in flier form and distribut...CSR's desk that hadn't been completed. The sheets were turned in to our office manager who prioritized the remaining tasks and made sure they were completed before less importa...