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https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/2004/AGENTS-FOR-CHANGE-WE-CAN-MAKE-THE-WORKPLACE-SAFER/
... improve productivity and quality. One of my industrial clients told me that communication with the work force had greatly improved since the start of the employee safety program. I approach safety in an orthodox way. Approximately eight employees meet once a month for an hour. We review accident reports to pinpoint the accidents' causes, and make recommendations for corrective action. We walk around the facility on an inspection tour identifying hazards. During the tour, we solicit employees' views and suggestions about safety. For example, employees were having difficulty continually transferring boxes containing 40 pounds of chocolates from the production line to a staging area. There was no room to install a conveyor. Someone on the committee suggested getting plastic buckets to transport 20 pounds of product, thereby halving the weight load. A simple solution ... but who in management would have thought of it? Another powerful reason for agents to become involved in safety committees is that they can influence management action. For example, who would believe that a department store could be fraught with hazards? Greater emphasis is placed on generating sales than on the safe operation of the stock areas. With their broken ladders, cramped space, improper shelving, poor lighting and other hazards, stockrooms are often accidents waiting to happen. I explained to management that a back injury can cost $20,000 and asked, How many new ladders can be bought for $20,000? ' They listened and acted. As the spotlight on workplace safety intensifies, several state legislatures have created mandatory safety programs for employers that have adverse experience. My fear is that ...

https://completemarkets.com/Article/article-post/1361/CSR-TRAINING/
...ork in an agency are given a quick tour of the office and briefly introduced t... the new person, and management. The 'tour' and the introductions just mention...

https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/760/Creating-Your-Business-Plan/
... reduce the plan to writing by creating an Action Plan and establishing regular follow-up to make certain that everyone stay's on the same page all of the time. In other words, it's time to follow up on the plan. Do this on a monthly basis — without fail. Without regular follow-up, you'll see little change. Everyone knows that you can't take one golf lesson and then join the PGA Tour. It requires hundreds of lessons, practice, and regular coaching to attain this level of success. The same holds true of agency operational changes: Owners and managers must provide regular follow-up and coaching. CONCLUSION By applying these steps and disciplines, you can not only change direction, but also transform the "culture" of your agency. You might also enjoy a reduction in your premium. ... any event, writing and implementing an agency business plan will certainly boost your productivity, improve customer relations, and markedly increase the value of your agency significantly. Jack Fries can be reached at Fries & Fries Consulting, P.O. Box 66, Alexandria, KY 41001, phone (859) 694-1580, fax (503) 212-6255, e-mail [email protected] , Web site www.jackfries.com . Login or Register (for FREE) to gain access to thousands of other great articles. Need more reasons to join? Need insurance for you, your business or your family? Get quality appointments - Save yourself a whole lot of time & money when you use our directory of carriers, wholesalers and service providers. Negotiate lucrative contracts with carriers and wholesalers. Net result. More revenue for your ...