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...tions, or they take the office on trips when agency goals are achieved. The k...tributing to an agency's success. In transitioning from traditional merit and...

... have benefits to sell. Employees are looking for growing, successful companies that provide a friendly environment where they can participate in decision-making and be part of a team. Some agencies have found creative rewards, such as providing breakfast foods or fruit in the kitchen or free soft drinks, instead of just coffee and tea. Others designate employee committees to plan social functions, or they take the office on trips when agency goals are achieved. The key is to have a positive work environment where employees are recognized and rewarded for good performance, where there's good communication, and where everyone shares in the excitement of being part of a successful firm. RECRUITING THROUGH REFERRALS Most agencies use a variety of methods to attract job candidates, including newspaper ads, Internet job sites, referrals, and recruiters. I've ... . Without accurate survey data, agency owners risk overpaying or underpaying employees. Many agencies are adapting a pay for performance compensation system, which rewards employees for results related to the agency's business goals. Your compensation plan should connect employee performance to overall business goals. To reduce the cost of annual merit plans, principals are looking at creative ways to reward employees for contributing to an agency's success. In transitioning from traditional merit and performance-based systems, two viable incentive options are profit sharing and gain sharing. Profit sharing is tied to an agency's increase in profitability. Gain sharing is tied to increases in operational efficiency and might be an interim step to a long-term profit-sharing program. No matter which option best fits your agency's business plan, set goals so that employees can determine what they have to do to ...