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... their business with seminars and other informational tools that (1 ) help stylists to perform their jobs better and (2 ) help their distributors to be more professional within the salon industry (which benefits all the manufacturers they may represent) . In both cases, the middle-man distributors and the actual hair stylists, Hikari utilizes audiocassette programming and live seminars to carry their message. So although insurance and scissors may be miles apart in product, they're remarkably close when it comes to innovative marketing. Let's first look at the programs for the end user: the hair stylist. Continual research has identified several problems affecting this group. One had to do with the scissors: the distributors weren't taking time to cover all the bases when delivering them to the buyer. Another problem was a high rate of carpal tunnel syndrome among stylists due to repetitive motion. A third problem area concerned new laws regulating the disinfecting of salon tools to eliminate HIV contamination. Other areas were also addressed, but those are currently the top three concerns. Firmly believing that people buy from people who help them, Hikari devotes a lot of attention to helping the hair stylists. Let's look at the solutions to the problems just mentioned: Delivery. Rather than relying on the sales rep to deliver the scissors properly, Hikari developed a delivery tape. This 15-minute audiocassette thanks customers for their purchase, explains the proper care and maintenance of the scissors, details the warranty procedure in case of a problem, and concludes with an 800 number for any questions. The cassette packaging also includes a warranty registration card that, when filled out and ...

... railroad gauge of 4 feet 8.5 inches has its origins in the specifications for an Imperial Roman war chariot. The chariots were made just wide enough to accommodate the back ends of two war horses. So the next time you see an odd specification and wonder what horse's derriere came up with it, you might be exactly right. Here's the twist to the story: When a space shuttle is on its launch pad, it has two big booster rockets attached to the sides of the main fuel tank. These are solid rocket boosters (SRBs) . Thiokol Propulsion makes the SRBs at its factory in Utah. The engineers who designed them would've made them a bit fatter, but the SRBs travel from the factory to the launch site by train. The railroad line from the factory runs through a tunnel in the mountains. The SRBs had to fit through that tunnel. The tunnel is slightly wider than the railroad track, and the railroad track is just wide enough to accommodate two horses' behinds. So a major design feature of what is arguably the world's most advanced transportation system was determined more than 2,000 years go — by the width of a horse's derriere! Pegi Flahault, CPCU, ARM is the owner of pf enterprises, LLC, which specializes in agency operations. She can be reached at (317) 575-0018 or e-mail [email protected] . Login or Register (for FREE) to gain access to thousands of other great articles. Need more reasons to join? Need insurance for you, your business or your family? Get quality appointments - Save yourself a ...

... the tree produces! The tree is always in the process of change, growing and dying, as it loses its leaves in the fall, and grows new buds in the spring. The great oak will continue to live and grow until the day that the sap refuses to travel up the trunk, starving the branches. It declines and dies. Likewise, people are in a process of change, physically and mentally. On the outside, they are always growing new skin, hair, and nails. On the inside, people are always assimilating new information and experiences; they are continuously modifying attitudes and behaviors. The sap that fuels production is self-motivation. Without it, humans die, not physically, but emotionally, and shortly thereafter, mentally. The light at the end of the tunnel Some people walk around with a pulse, but without an emotional heartbeat: Nothing stirs them inside. Nothing excites them, except the coming of the weekend and simple pleasures. They're living for two days a week, instead of seven. Why do they dread the other five? They have no purpose, no goals or ambition. It's a chore for them to rise in the morning. Listen to many of the excuses that are verbalized: It's not my fault. I didn't do it. I don't have a college education. My parents didn't love me. The economy is down. No one is buying. I can't do it. I was born into a poor environment. People just price shop, what's the use? ' Self-motivation comes from a need to express oneself by ...

... right — if something feels wrong, it probably is. When it comes to personal safety in the hustle and bustle of the mass transit system, learn to trust your own radar. Part of recognizing danger is to know what to look for. The Israeli government has issued a set of guidelines for its security forces to help identify potential suicide bombers that includes: People wearing unseasonable warm clothing, such as trench coats. People with protruding bulges under their clothing. People who are sweating, mumbling, or fidgeting. People who are trying to avoid security personnel. Young people who appear to be out of place in a certain venue. In addition, according to some reports, suicide bombers often exhibit an intense stare as they approach the final stages of their mission. They seem to have tunnel vision, being able to see only their intended target. If you suspect that someone is a suicide bomber, remain calm, take note of the individual, and then contact transit authorities or police as soon as possible and provide a description. Confronting the person — if he or she is a bomber — could result in a premature detonation. Although the terrorist attacks in London were shocking because they were concentrated on one day and in a few locations, the number of fatalities was minimal. According to the U.S. Department of Transportation Fatality Analysis Reporting System, 67 people died in traffic fatalities in the District of Columbia in 2003 (the last year for which the statistics are available), compared with the 54 commuters killed in the London Underground and bus bombings. Overall, the U.S ...

... Profile Deactivate Cancel Loading.. About Us Services Jobs PR Newsletters Employees Articles Blog Photos Group Connections Reviews IMMS Library Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back Computer Comfort For CSR's 4/30/2013 12:00:00 AM by CompleteMarkets Editor , Mary Beth Bolen This content has not been rated yet. As we all know by now, ergonomics is essential for people who work at a computer all day. CSRs can maintain sanity and prevent injury by guarding against computer vision syndrome and carpal tunnel syndrome. Several articles on the subject, including a wonderful set of stretching instructions, can be found on the web by looking up Ergonomics. Here are some ideas, all of which can be accomplished without purchasing new office furnishings and equipment: Break up repetition. For example, for every 30 minutes on the telephone, take five to eight minutes away from the phone and keyboard to process the work generated in the previous half hour. Schedule frequent, regular breaks. Take three to four minutes off for each 56 to 57 minutes worked. It's equivalent to the two 15-minute breaks most people take each day, and will probably provide greater comfort. Change pace. Make a conscious effort to speed up or slow down your keystrokes to add variety to your day. Remember, every minute you ...

... Telemarketing Center 6/1 /2018 12:00:00 AM by CompleteMarkets Editor , Jeff Neilson This content has not been rated yet. Occupational illnesses suffered by telemarketers have risen from 18% of all illnesses in 1981 to 62% in 1992. You may have heard complaints of stiff or sore necks, backs, hands, wrists, arms, elbows, and shoulders. Or you may have seen an increase in Workers Compensation claims from insureds who have their own telemarketing or call centers. Cumulative trauma disorders (CTDs) is the label applied to a range of medical maladies that result from repeated stress and overuse of muscles, tendons, ligaments, nerves, and related structures. If a body does not have enough time to repair itself between stress cycles, CTDs, such as carpal tunnel syndrome, tendinitis, and other illnesses, could develop. To help prevent injuries, telemarketing center planners should design the office layout after defining the environmental requirements, which are based on the various job characteristics. They should consider whether the work is high volume, repetitious, etc. Some questions to ask are: Will there be heavy reliance on interaction with data terminals? What type of mobility will be needed? Does the telemarketer need easy access to supervisors? What training will be needed? What kind of turnover should be anticipated? Telemarketing center planners must also examine the telemarketers' needs, such as concentration, privacy, access to tools and other areas, office status, lighting, storage, comfort, and ability to adjust their work space. Comfort and ability to adjust to work ...

... x No Thanks Loading.. Computer Vision Syndrome 4/30/2013 by CompleteMarkets Editor This content has not been rated yet. COMPUTER VISION SYNDROME According to a survey of 1,307 U.S. optometrists published in the Journal of the American Optometric Association, an estimated 10 million Americans visit eye specialists each year for VDT-related vision problems. Workers afflicted with what one glare-filter manufacturer has termed computer vision syndrome' (CVS) far outnumber the victims of more widely publicized video display terminal (VDT) -related traumas such as carpal tunnel syndrome. Dr. James Sheedy, associate clinical professor of optometry at the University of California at Berkeley's School of Optometry and chief of the university's VDT Eye Clinic, calls vision problems the most frequent health complaint among VDT workers. Any type of close-up work that entails staring at a fixed point for hours takes its toll on the eyes. However, VDT work is particularly demanding. Students poring over textbooks and drafters working on a design can change positions periodically for optimum comfort and lighting. The terminal user doesn't have that option. For most of us, the monitor remains in one spot at a fixed distance from the eyes, creating such unique irritants as glare and flicker. The ABCs of CVS Eyestrain, headaches, blurred vision, dry or irritated eyes, neck or back aches, photophobia (unusual sensitivity to light), double vision, and afterimages are the most common side effects of extended VDT work. Other symptoms include blurred distance vision, crossed eyes, and-in some cases-the McCullogh effect, ' in which white objects appear pink after using a ...

... x No Thanks Loading.. Computer Ergonomics 4/30/2013 by CompleteMarkets Editor This content has not been rated yet. COMPUTER ERGONOMICS The advent of advanced computer systems did not make your life easier. More became expected of you! At first things seemed easier. You no longer had to get up and pull a file; just type Alt/F . Looking up the profits of a company during its fourth quarter was just a few more keystrokes away. And so it continued — until a condition called carpal tunnel syndrome became the primary injury faced by office personnel. Other computer-related injuries include neck and low-back pain. Most of these complaints can be resolved with a little ergonomic education and a change of habits. Correcting your posture, taking reasonable breaks, and using good equipment properly will go a long way toward preventing the pains-and expenses-of these injuries. DESIGN YOUR HOME' Set the top of your monitor at eye level directly in front of you. Adjust the height of your chair so that your feet are on the ground, your back is against the seat back, and your knees are level or slightly lower than your hips. Adjust the table's height so that your arms bend 90 degrees and your hands rest flat on the keyboard without having to be extended or flexed. Fit the low back support into the curve of your lower back. Do not place it so low as to push your buttocks forward, forcing your lumbar spine away from the supporting cushion. Adjust the armrests so that, with your arms at 90 degrees and yours shoulders completely relaxed and dropped, your ...

... Loading.. The Ergonomics of a Telemarketing Center 6/1 /2018 by CompleteMarkets Editor , Jeff Neilson This content has not been rated yet. Occupational illnesses suffered by telemarketers have risen from 18% of all illnesses in 1981 to 62% in 1992. You may have heard complaints of stiff or sore necks, backs, hands, wrists, arms, elbows, and shoulders. Or you may have seen an increase in Workers Compensation claims from insureds who have their own telemarketing or call centers. Cumulative trauma disorders (CTDs) is the label applied to a range of medical maladies that result from repeated stress and overuse of muscles, tendons, ligaments, nerves, and related structures. If a body does not have enough time to repair itself between stress cycles, CTDs, such as carpal tunnel syndrome, tendinitis, and other illnesses, could develop. To help prevent injuries, telemarketing center planners should design the office layout after defining the environmental requirements, which are based on the various job characteristics. They should consider whether the work is high volume, repetitious, etc. Some questions to ask are: Will there be heavy reliance on interaction with data terminals? What type of mobility will be needed? Does the telemarketer need easy access to supervisors? What training will be needed? What kind of turnover should be anticipated? Telemarketing center planners must also examine the telemarketers' needs, such as concentration, privacy, access to tools and other areas, office status, lighting, storage, comfort, and ability to adjust their work space. Comfort and ability to adjust to work ...

... Erin Carlson This content has not been rated yet. Workers' Compensation Insurance is an important product for employees. There are six common myths that surround this insurance, though. Debunk the myths so you can understand and maximize your benefits. 1. Small businesses don't need to offer Workers' Compensation Insurance. You may work in a small business with only a few employees. Federal and state laws dictate that most businesses with one or more employees must carry Workers' Compensation insurance. Be sure your employer carries this valuable insurance even if you are a solo employee. 2. I don't need Worker's Compensation insurance because my job is low-risk. Some jobs, like construction, farming and commercial fishing, are dangerous. However, even low-risk jobs include injury and illness risks. You could develop carpal tunnel while typing or slip and fall in the break room during lunch. Your employer will pay lower Workers' Compensation insurance premiums if you work in a low-risk job, and you absolutely must ensure you're covered no matter what type of work you perform. 3. I'm careful and won't get hurt. While you might have an accident-free employment history, it only takes a second for an accident to happen. Plus, some workplace accidents or injuries occur because of someone else's actions. Ensure you are covered by Workers' Compensation regardless of your careful track record. 4. My boss is like family, and I could never sue. It's great that you have such a good relationship with your boss and feel like family. However, you are still employer-employee. By law, your employer must ...