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... items in. The system can store various checklists that have been used to evaluate the exposure, any correspondence from insurance companies and insureds, as well as letters from the agency. Because these records are stored by date, no one can change the date — a valuable feature in the event of an E&O claim. &# 160   On the downside, many employees I spoke with said that they're reluctant to give the system a fair chance because they didn't understand it. Be sure to ... impact on their E&O exposure. This article by Curtis Pearsall will focus on the potential impact of agency automation on E&O claims. &# 160 &# 160 Going back to the late 70s and early 80s, I can remember a slogan "Paper free in 83." Many would argue that we're worse today than before. Yet for many agencies, the move to transactional filing has been a giant step forward. Essentially this technology involves the elimination of paper files. Paper that would normally be included in ... enhanced with built-in suspense features. Remember, there's no file to put suspense items in. The system can store various checklists that have been used to evaluate the exposure, any correspondence from insurance companies and insureds, as well as letters from the agency. Because these records are stored by date, no one can change the date — a valuable feature in the event of an E&O claim. &# 160   On the downside, many employees I spoke with said that they're reluctant to give ...

... some type of tracking system. With imaging, the forms can be organized easily and e-mailed to the appropriate individuals for completion and electronic signature. Disaster recovery. Maintaining all records as image files and maintaining backup ensures that a physical or natural disaster won't destroy the agency's valuable files. Employee benefits. This department is a logical place to scan files, as so much of the employee benefits information can't be entered into the agency management system. If you're thinking of implementing scanning, follow these guidelines: Select an implementation team that knows ... , unsure of how or where to implement this new technology. To gain the greatest benefit from imaging, you need to implement it throughout the agency, in every possible area. Agencies reaping the most gain are using the technology to go paperless. That means no paper file at all. Although producers often have difficulty adjusting to this new way of working, once they use it for a while, they find that it's not that difficult. Customer service representatives, accounting staff, and marketers find that imaging streamlines their workflow significantly ... in a central file for reference by everyone. Carrier-specific forms or non-standard forms can also be scanned for easy access and even set up as templates. Claims. The claims department can scan legal documents, including summons and complaints, client or company correspondence, and other records that must be retained. Agencies with loss control consultants or claims management staff would also scan their reports and have easy online access to policies. In this area, as in others, it's important to evaluate what you need to keep before scanning it. Account ...

...nies the cleaning and storage of valuable fur items. Award for the plaintiff (...nt is that it should exist. Innovation and creativity have no place in the she...

...ne can change the date — a valuable feature in the event of a...Insurance Co. E&O Bulletin and is reproduced with permission.

...aster won't destroy the agency's valuable files. Employee benefits. This d...ur staff early on to gain their buy-in and working together to address proble...

... or hazardous products liability risk assessments, consider going a step further by having the proposed consulting assignment contracted through your attorney. Although this technique isn't foolproof, this might provide some protection in the event of subsequent litigation. The goal of the CompleteMarkets editor is to bring valuable content to the CompleteMarkets members. Providing content to insurance professionals to enhance their sales process, increase revenue streams, understand their clients and provide value to their agency. Login or Register (for FREE) to gain access to thousands of other great articles. Need ... , call other clients on the consultant's list, particularly those in the same business as your organization. Be sure to find out who actually performed the work, as well as the client's opinion of its quality, practicality, and timeliness. Request copies of articles and papers written by the consultants. Although copies of a consultant's actual work provide the best indication of their creativity and communications skill, many clients are reluctant to release studies to outsiders and a good consultant will respect the clients' desire for confidentiality. Therefore, you might ... of "boilerplate?" The ability to communicate clearly is often as important as technical expertise. Do they provide a breakdown of estimated time that each member of the consulting team will spend on the project? Will they submit interim billings regularly so that you have a record of work as it's done? Are necessary travel plans well defined to avoid unnecessary consulting time and expenses? Some consultants bill for travel time, some don't. Are the number and types of reports and presentations clearly stated? Personal Interview Process. Once you've reviewed ...

... in the next few years, and we want to be positioned to have people think of us as the Health insurance source. Our one rule is that the ads have to generate business income to the agency now. The goal of the CompleteMarkets editor is to bring valuable content to the CompleteMarkets members. Providing content to insurance professionals to enhance their sales process, increase revenue streams, understand their clients and provide value to their agency. Login or Register (for FREE) to gain access to thousands of other great articles. Need ... but in most places like our marketing area, the cost would be prohibitive and unproductive. John Farr | Arrow Insurance Management | Frisco, CO Advertising bombards every one of us every day from a multitude of sources, everywhere from vehicles to billboards. Newspapers and advertising papers abound. Radio and TV beam us up. Phone books, direct mail, place mats at fast food outlets, and pens all pass us a message. Stores have banners, displays, and promotions, and every single product has a label, wrapper, ... agent for Health insurance." Each Friday we sponsored a program that featured a local citizen, gave his or her background, and played music that that person grew up with. The disc jockey gave us spots during the show, plus three one-minute commercials that I recorded, which ran from late July until early September. In October we took out an ad in a special section of the local newspaper on medical services - half was an ad and half was a written column. The ad cost $250. The section is ...

...d gifts are perceived to be more valuable. They go beyond just giving somethin...uct is to actually promote the company and its products and services. In the final analysis, it...

... Request copies of articles and papers written by the consultants. Although ...onclusion of the study all information and work generated during the project. ...

... from vehicles to billboards. Newspapers and advertising papers abound. Radio and TV beam us up. Phone books, direct mail, place mats at fast food outlets, and pens all pass us a message. Stores have banners, displays, and promotions, and every single product has a label, wrap...al of attention in the next few years, and we want to be positioned to have pe...