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... it in a safe place where it can be retrieved easily after a disaster. Keep a quick-reference list containing your agent's telephone number, all your policy numbers, and the respective insurance company names. 5. Know how to shut off your gas, electricity, and water, and how to board up vulnerable places around the house, such as doors and windows. 6. Plan a family evacuation and relocation strategy. (The next three items usually are recommended at the time of a hurricane watch or during Earthquake Preparedness' week ... days for as long as it took to handle the claims. Everyone was willing to work through the lunch hour the first week; we sent out for food. We were fortunate that several outsiders agreed to help us. Volunteers included the wives of the regional and district underwriting managers and an underwriter trainee for Crum & Forster's regional office, the personal lines underwriter from Amerisure, a personal friend of three members of the Carolinas PIA staff who spent several days offering help to all local members. The majority of our claims ... in personal lines, resulting from felled trees, high winds that stripped shingles from roofs and flooding from drenching rains. There has been no preparation for the disaster, other than bringing things like yard furniture inside. So everyone was caught off guard by the severity of the storm. However, one of our carriers, Auto-Owners Insurance Co. had the presence of mind before the storm struck to ship us pre-completed computerized claim forms for each of its policyholders at our agency. They were in alphabetical order, so all we had to ...

...hut off your gas, electricity, and water, and how to board up vulnerable place...turned in to our office manager who prioritized the remaining tasks and made sure they were completed before less important business was handled. We didn't want to set ourselves up for