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... prevention might be education. Providing written guidelines outlining expected conduct can help to avoid potential risks from employees and third parties, such as customers and vendors. Personnel should be made aware that this conduct won't be tolerated either inside or outside of the office and that a zero tolerance' policy is in effect. In addition, employers should implement a written complaint procedure for reporting and documenting incidents when they first occur, with assurances that all reports and complaints will remain confidential. When a claim or suit is made against an employer, ... and allegations? In most situations, the best method for prevention might be education. Providing written guidelines outlining expected conduct can help to avoid potential risks from employees and third parties, such as customers and vendors. Personnel should be made aware that this conduct won't be tolerated either inside or outside of the office and that a zero tolerance' policy is in effect. In addition, employers should implement a written complaint procedure for reporting and documenting incidents when they first occur, with assurances that all reports and complaints will remain confidential. ... concerned. However, under certain circumstances, this socializing might have a negative effect, which could spell trouble for the unsuspecting employer. To help illustrate what might go awry, consider these employment-related claim scenarios. The daily letter carrier has been making suggestive remarks or unwanted sexual advances to your receptionist. One of your salespersons told ethnic or racial jokes that offended a number of your customers at a golf outing. One of your customers humiliated or belittled your department manager at an industry convention. One of your employees made offensive or disparaging ...

... outside of the office and that a 'zero tolerance' policy is in effect. In a...