Search CompleteMarkets

...ng in rock quarries and roads for logging companies. They are currently drilli...

In November last year, a Nationwide insurance agent/adjuster made a mistake while investigating an insurance claim by a couple in Buffalo Township, PA (Pittsburgh area). This agent saw some hibiscus plants in the couple's backyard and mistook them for Marijuana. He then called the police and the couple were treated like suspected marijuana growers while police investigated. The couple is understandably suing the agent and Nationwide Insurance. When the story was released, people were very upset and they contacted CompleteMarkets and many of them left reviews on this agents CompleteMarkets profile - hundreds of reviews. Many of these reviews were rejected by our verification process for various reasons, profanity, unable to verify identity of reviewer etc. The agent quietly logged into the profile and changed all the information. Rather than contacting us and asking us to help state his case. Or, even better, stating his case on his profile, helping to salvage his reputation, he chose to attempt to 'bury' the information under a false name, and false information, but left the profile active. His profile still shows up on Google, so that has not really helped his cause. Yet, this is a very rare case, and appears to be a terrible mistake on this agent/adjuster's part. In the vast majority of cases when we get an irate client or just a pissed of competitor trying to leave a tasteless irrelevant review on our website our processes and team is able to suppress these 'invalid and unverifiable reviews' of our agents. We try to keep things fair. In many cases, our members invite their clients(via email and social media) to review them on CompleteMarkets, as it vastly improves their fortunes because of the trust and credibility factor when prospects are researching them online. I would love to hear any thoughts from members of this group as it relates to soliciting reviews, being researched online and defending reviews online. Most of our Prestige Professional members (our low cost premium membership) have great reviews, because they care about their reputation and they provide great service to insureds. If interested, you can review the premium membership here - https://completemarkets.com/shop/product/PrestigePro/ But is this an anomaly - agents looking to manage their online reputation? Are agents too busy to build an online reputation? Do they think it's the responsibility of the agency or the agency owner?

Tips and tricks on how to get the most of of using the site, including announcement of new features and additions.

If you have any questions on using CompleteMarkets, please feel free to start a new topic.

Add and participate in topics related to -
1. Managing your agency
2. HR
3. Management Tools

And just about anything related to managing your agency.

Hi, I have an insured who is is a mortgage field service property maintenance company. They provide services such as rekeying locks, boarding and securing windows and doors, housecleaning, lawn care, snow removal, and property inspections. Hanover/Brunswick Companies is non renewing them and I am looking for a carrier who can offer both General Liability and E&O coverage. Anyone know of a carrier who will write?<o:p></o:p>

I need a carrier or PEO in FL for a Tow truck that needs WC coverage? Please any suggestions would help. I'm new to the market down here. Thanks

I have a client in AZ that wants to start up a company similar to Jeep tours only they will be using side by sides/UTV's to drive around. They're looking for GL & liability/physical damage for the power units. Anyone know of a market aside from Prime that might consider? Thank you!

I need suggestions on a market that can write business insurance for a small moving company here in CO. My client has 3 employees but no trucks, he rents the trucks from Uhaul. He is a start up business so I need a market that is willing to work with this.

I need a market that can provide coverage for a private therapy home based business in addition to general liability. My client owns a home and it is used as a home therapy retreat center for patients who need additional help with physical therapy. They have the option to stay in the home in one of the rooms or they can just come for a session and leave. My client has a physical therapists who work with the patient and they are sub-contracted and my client only handles the administration part of the business.