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Your client just called to say he was served with a summons: his most important customer is suing after an employee of the insured transmitted a virus by email. Because the customer operates a paperless environment, the virus shut down their operations. The customer then inadvertently transmitted the virus to one of their clients and that company’s operations were also disrupted. Your client wants to know whether his package policy will respond.
Welcome to the technology and information errors & omissions (E&O) world. A growing number of businesses depend on digital information and technology platforms to operate. Those businesses—especially those that store, process, or transmit other people’s data—carry exposures that traditional general liability or property forms were not designed to cover. Common technology and information exposures include:
Failure to perform professional services (technology E&O)
Unauthorized access to information by hackers or disgruntled former employees
Misuse or unauthorized disclosure of client information by staff
Business interruption from third-party system failures
Transmission of malicious code (viruses, worms, logic bombs)
Website-related intellectual property claims (copyright/trademark)
Standard CGL policies typically require physical damage to tangible property to trigger coverage—digital data and software rarely qualify. That gap is why many technology firms, IT service providers, and data hosts need specialized technology/cyber and E&O insurance.
Bailey Special Risks, Inc. (BSR) places Technology Insurance designed for firms that develop, deploy, or rely heavily on technology. As a wholesale broker with deep market access, BSR works with surplus lines carriers and specialty markets to tailor solutions for software vendors, consultants, managed service providers, hosting companies, and other technology-dependent businesses.
Ideal Accounts and Appetite
BSR’s Technology Insurance program targets businesses that provide technology services or depend on digital infrastructure for client operations. Typical classes we place include:
IT consultants and software developers
Web hosting, cloud and platform providers
Managed service providers (MSPs) and IT outsourcing firms
Technology staffing firms and VARs
Data storage, colocation, and processing providers
If your insured handles sensitive client data, provides technical advice, or runs platforms that others rely on for uptime and security, this program may be a strong fit.
Coverage Highlights and Advantages
BSR’s Technology Insurance solutions are intended to fill the gaps left by traditional policies. Coverages commonly available through the program include:
Professional liability / errors & omissions for technology services
Privacy breach response and third-party liability for data loss
Network security and cyberattack liability
Business interruption and contingent business interruption for affected third parties
Media liability and intellectual property infringement
Liability for transmission of malicious code
These coverages can respond to damages, defense costs, regulatory response, and incident response expenses depending on the form and limits selected.
Underwriting Notes and Minimum Premiums
Most placements under this program are written on a non-admitted basis through surplus lines markets. Underwriting focuses on the insured’s services, exposures, security controls, and claims history. Typical submission requirements include a completed application, detailed description of services, cyber security controls (firewalls, MFA, backups, patching), and loss history.
Minimum premiums vary by carrier and class; BSR can help identify the appropriate market and provide realistic minimums once you submit account details.
Territories and Availability
This program is available to licensed agents and brokers in the following states: AL, AZ, AR, CA, CO, CT, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, MD, MA, MI, MS, MO, NV, NJ, NY, NC, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA, WV, WI, and WY.
Why Work With Bailey Special Risks, Inc.
BSR is a wholesale broker focused on placing complex and emerging risks. Their strengths for technology accounts include:
Access to multiple surplus lines markets that underwrite cyber and technology E&O risks
Experienced technology underwriting resources who understand service models and tech stacks
A consultative placement process that matches each account to carriers with the right appetite
Support for tailoring limits, retentions, and extensions to the insured’s exposures
Example scenarios that often fit this program:
You have an MSP with recurring revenue that manages client networks and needs cyber liability plus E&O for service failures.
You represent a SaaS vendor that stores customer records and wants broader third-party liability and business interruption protection in case of a breach or harmful code transmission.
Frequently Asked Questions
What types of accounts are a good fit for this Technology Insurance program?Ideal accounts include IT consultants, software developers, managed service providers, data centers, and any business offering technology-based services or handling sensitive data.
Is this coverage available on an admitted basis?No. Most coverage is placed on a non-admitted basis through surplus lines carriers familiar with technology and cyber risks.
Can this program cover third-party liability from data breaches or cyber events?Yes. The program can include third-party liability for privacy breaches, network security failures, transmission of malicious code, and related third-party business interruption depending on the carrier form.
What states is this program available in?BSR offers this program in 42 states, including CA, FL, NY, and TX, plus many others across the country. See the Territories section above for the full list.
What information is needed to get a quote?Typical submissions include a completed application, loss history, descriptions of services and client types, and documentation of security controls and incident response procedures.
Need help placing an account? Connect with a market specialist.
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Cyber Liability and Data Security Risk Management Insurance from Cochrane & Company helps agents and brokers place comprehensive cyber protection for small- to mid-sized commercial clients. As online transactions, remote work, and digital recordkeeping grow, so do the frequency and cost of cyber incidents. This program combines first-party and third-party coverages—breach notification, credit monitoring, regulatory defense, cyber extortion response, and more—to address the practical financial and reputational exposures your insureds face.
Ideal Accounts and Appetite
The program targets organizations that collect, store, or process sensitive customer, patient, or employee information and rely on computer networks or cloud services. Cochrane & Company specifically looks for accounts where a data breach or ransomware event would create significant business interruption, regulatory scrutiny, or third-party liability.
Target classes include:
Healthcare providers and clinics
Law firms
Higher education institutions
Retailers and wholesalers
Hospitality and service businesses
Artisan contractors and engineers
Public and private enterprises
Not-for-profits
If your client stores personally identifiable information (PII), processes credit card payments, or operates an e-commerce platform, this program is worth considering.
Coverage Highlights and Advantages
Cochrane & Company’s Cyber Liability and Data Security Risk Management Insurance offers flexible, focused coverage to help manage common cyber exposures. Key features include:
Data breach and security breach liability – Third-party defense and liability for unauthorized access to or loss of private data.
First-party breach response – Costs for breach notification, credit monitoring, public relations, and breach coaching.
Regulatory defense and fines – Legal defense and, where insurable, penalties arising from data privacy investigations and industry compliance failures (for example, PCI-related matters).
Website and media liability – Coverage for online content exposures such as defamation or copyright infringement.
Cyber extortion and business interruption – Response and mitigation for ransomware and related incidents, including limited business interruption coverage where available.
Identity theft resolution – Access to fraud resolution services for affected individuals.
The program is designed to protect both the balance sheet and reputation of insureds after a cyber incident.
Underwriting Notes and Minimum Premiums
Minimum premiums vary by class, revenue, limits requested, and the insured’s security posture. Cochrane & Company works with multiple carriers to match risk profiles to appropriate terms and strives for responsive underwriting decisions on accounts that fit appetite.
Strong submissions typically include:
a completed cyber application;
a summary of data types collected and where data is stored (on-premises vs. cloud);
details on IT/security controls (firewalls, MFA, backups, encryption, vendor security);
any previous cyber incidents and response steps taken.
For accounts with weaker controls, underwriters will evaluate risk mitigation options and may offer terms or recommendations to improve insurability.
Territories and Availability
This program is available in AK, AZ, CA, ID, MT, NV, NM, ND, OR, UT, WA, and WY. Agents placing business in these states can access Cochrane & Company’s cyber solutions for a wide range of small and mid-market clients.
Why Work With Cochrane & Company
As a Managing General Agency with deep wholesale market relationships, Cochrane & Company provides underwriting expertise and market access for specialty cyber placements. The team emphasizes practical, real-world coverage options and works with agents to tailor limits and endorsements to an insured’s exposures.
Example scenarios where this program fits well:
You have a small medical clinic using an electronic health record (EHR) system with limited in-house IT support—this program can provide breach response and regulatory defense tailored to healthcare exposures.
You represent a regional retailer that processes card payments and runs an e-commerce site—coverage can include PCI-related defense, breach notification, and incident response costs.
If you need placement support, Cochrane & Company offers underwriting consultation and can help identify carriers and terms that match the account’s risk profile.
Frequently Asked Questions
What types of accounts are a good fit for this program?This program is ideal for small to mid-sized businesses that handle sensitive personal or financial data, including healthcare providers, law firms, retailers, and educational institutions.
Is this program available in all states?No. Currently the program is available in AK, AZ, CA, ID, MT, NV, NM, ND, OR, UT, WA, and WY.
What coverages are included in the cyber liability program?Key coverages include data breach liability, regulatory defense, cyber extortion expense, identity theft services, and website/media liability.
What is the minimum premium for this program?Minimum premiums vary by account based on industry, revenue, limits, and controls. Contact underwriting for a tailored quote.
What information is required to submit a risk?Submissions should include a completed cyber application, a description of data usage and storage, and documentation of IT or cybersecurity controls in place.
Need help placing an account? Connect with a market specialist.