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At 21st Century Management Consulting, we are Client intelligence and retention experts who specialize in the P&C insurance industry for over 23 years. All of our work is highly customized and high touch. Cadillac Program: Clients to The Power of 6! Clients to the Power of 6! Will help you deliver one-to-one customized service to your top clients. You will keep your top clients, attract more and win back some former profitable clients with our comprehensive and integrated system. We gather your top clients' unique expectations and thoughts about their relationship with your agency and provide your employees with the highly customized client-specific data that has been developed by the only experts in the field, with 20 years' experience in the insurance, retention and market research industries. Our system is the only one built on a research-based scientific methodology with a 20 year proven track record that aids us in accurately pinpointing the three to eight reasons why your clients stay, leave, refer others, and cross-buy. Clients to the Power of 6! A retention, cross-selling and referral solution with a 20 year proven track record of producing actionable and measurable results. Our unique, copyrighted Program: •Is fast, easy, inexpensive and guaranteed to work. •Utilizes a psychographic predictive survey that provides tremendous insight into your clients' decision-making process. •Delivers a guaranteed 60% response rate. •Delivers guaranteed results (300% ROI in the first 6 months). •Uncovers your top clients' "hot buttons" that determine retention, referral, and cross-selling opportunities. •Provides an electronically managed implementation plan requiring minimal staff time. •Provides data that makes your current clients SIX times more likely to stay, refer others, and cross-buy. •Works with current, new and former clients as well as personal lines clients and all lines of commercial insurance. •Delivers data directly to your management team via our secure and dynamic highly customized Executive Reporting Site. •Offers employees client-specific data with both strategic and tactical actionable results via a pop-up window on their desktops. •Our surveys and interviews are all customized for each Client program.

At 21st Century Management Consulting, we are Agency Consulting and retention experts who specialize in the P&C insurance industry for over 23 years. All of our work is highly customized and high touch. With a retention, referral and cross-selling solution with a 20 year proven track record of producing actionable and measurable results. Agents to the Power of 6! Agents to the Power of 6! will help you deliver one-to-one customized service to your top clients. You will keep your top agents, attract more and win back some former profitable agents with our comprehensive and integrated system. We gather your top agents' unique expectations and thoughts about their relationship with your agency and provide your employees with the highly customized agent-specific data that has been developed by the only experts in the field, with 20 years' experience in the insurance, retention and market research industries. Our system is the only one built on a research-based scientific methodology with a 20 year proven track record that aids us in accurately pinpointing the three to eight reasons why your agents stay or leave. Our copyrighted, unique Agency Consulting Program •Is fast, easy, inexpensive and guaranteed to work. •Increases business 10%-15% within 2 years. •Utilizes a psychographic predictive survey that provides tremendous insight into your clients' decision-making process. •Delivers a guaranteed 50%+ response rate. •Delivers guaranteed results (300% ROI in 18 months). •Provides an electronically managed implementation plan requiring minimal staff time. •Provides data that helps you retain agents and increase the business they place with your company. •Delivers data directly to your management team via our secure and dynamic highly customized Executive Reporting Site. •Our surveys and interviews are all customized for each Agent program.