Mr. Diamond has been deeply involved in all facets of insurance agency and company operations including merger, acquisition and divestiture, perpetuation and strategic planning, organizational development, compensation and salary administration programs, administrative and financial operations and marketing and automation planning, ESOP, and perpetuation issues. Mr. Diamond also helps agencies create and develop direct marketing programs to enhance agency production.
Mr. Diamond has been president of the American Association of Insurance Management Consultants (AAIMCO) and belongs to the American Arbitration Association. He was a charter member of the Quality Insurance Congress. He is on the Insurance Industry Advisory Counsel for nuServe, a cutting edge internet technology company. Mr. Diamond acts as independent moderator for disputes arising from insurance agency operations, and as a facilitator for mergers, acquisitions, divestitures and internal perpetuation plans.
He is a qualified instructor for the Best Practices of Insurance Agencies programs of the Independent Insurance Agents of America. He has been named Business Skills Department Head for the Independent Insurance Agents of America’s Virtual University. Mr. Diamond is an identified Expert on business management issues for the AllExperts Website. Mr. Diamond has been named Key Consultant for Merger/Acquisition/Valuation for Insurance Marketing and Management Services, a nationwide services business providing on-line services to insurance agencies.
Mr. Diamond has created a Masters Program in insurance agency management (MAM) certifying agency managers and professionally managed insurance agencies (ACE – Agency Certified in Excellence). Mr. Diamond has been named an advisor on the nuServe Insurance Industry Panel.
Mr. Diamond is the author of THE PIPELINE, a national newsletter for insurance agency principals and insurance industry executives. THE PIPELINE is distributed to agents, associations, and carriers throughout the United States. As a consultant for over 32 years, Mr. Diamond has been a professional speaker for hundreds of agency groups.
Mr. Diamond’s practice includes annual valuation and analyses of insurance agencies throughout the United States. Mr. Diamond and Agency Consulting Group, Inc. is one of the few consulting firms operating nationwide for agency valuation and consulting services.
Since 1985, Agency Consulting Group has collected financial data and published the averages of common revenue and expense categories for independent insurance agencies in various size groups. These averages have been published in THE PIPELINE and in various other trade publications annually and appear on-line at the organization’s website, www.agencyconsulting.com.