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WORKING YOUR PLAN FOR RENEWALS by Mary Beth Bolen Remember when 'renew same' or 'renew as is' with your initials written on the copy of a declarations page were acceptable directives for a...
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WORKPLACE COMMUNICATION: MIND YOUR Ps AND Qs by Emily Huling Mind your Ps and Qs! Most of us know that this phrase means, Be on your good behavior and m...
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WORKPLACE MANAGEMENT: BUILD CONSISTENCY by Pamela Millard When things go wrong, a typical first reaction is to think that the employee made a mistake or failed to follow procedures. Often...
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WORKPLACE STRESS? COOL IS THE RULE by Don Phin These tips can help you and your employees stay calm under pressure: 1.Telecommute when you can. When life gets ...
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WORKPLACE VIOLENCE by Charles Bader Workplace violence includes riots, protests, insurrections, and assaults that arise from outside the organization. Internal violence ranges from pushing and...
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WORKPLACE VIOLENCE, PART 1 by Charles Bader Workplace violence includes riots, protests, insurrections, and assaults that arise from outside the organization. Internal violence rang...
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WORKPLACE VIOLENCE, PART 2 by Bill Grieb Violence in society and the workplace seems to be increasing exponentially.Homicide is the third leading cause of death from occupational in...
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Whether you watch the Super Bowl for the competitive drama or just for the commercials, Kevin Stipe asks you to consider these three similarities in strategy between championship caliber football teams and Best Practices insurance agencies.
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WOWING EMPLOYEES: THE FOUNDATION TO HIGH PROFITS by Lynn Thomas Recently, I participated in a 10-day road show for an insurance company. During a dry run of my presentation on customer re...
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WRESTLING PROFITS FROM SMALL COMMERCIAL ACCOUNTS by Sharon Cunningham This article by Sharon Cunningham will discuss the difference between the agencies that handle small accounts because t...