Professional Liability Insurance Program for Home Health Care Agencies

What is Professional Liability Insurance Program for Home Health Care Agencies?

Professional liability insurance, also known as errors and omissions (E&O) insurance, is designed to protect home health care agencies from claims of negligence, mistakes, or failure to deliver professional services. This type of coverage helps cover legal fees, settlements, or judgments if a client alleges that your services caused harm or did not meet professional standards.

Who Needs It

Home health care agencies providing medical or non-medical services in clients’ homes should strongly consider professional liability insurance. This includes businesses offering:

  • Skilled nursing care
  • Physical or occupational therapy
  • Home health aides and personal care services
  • Medical social work

Whether your agency is privately owned, franchise-based, or part of a larger network, this coverage can provide essential financial protection.

What It Typically Covers

Professional liability insurance generally helps cover the cost of defending your business against claims of:

  • Negligence or errors in care
  • Omissions in service delivery
  • Misrepresentation or breach of duty
  • Failure to meet professional standards

This insurance can apply even if the claim is unfounded, as legal defense costs are typically included.

Common Exclusions and Limitations

While professional liability insurance covers many risks, it does not cover everything. Common exclusions include:

  • Intentional wrongdoing or criminal acts
  • General liability incidents like slip-and-fall accidents
  • Property damage or employee injuries (covered under other policies)
  • Cybersecurity breaches (may require separate cyber liability coverage)

Factors That Influence Cost

Several factors can affect the cost of professional liability insurance for a home health care agency, including:

  • Size of your agency and number of employees
  • Types of services provided
  • Claims history
  • State regulations and required coverage limits
  • Years in operation and staff experience

Proof of Insurance & Compliance

Many states require proof of professional liability insurance before licensing a home health care agency. Even if not required by law, insurance may be necessary to secure contracts with hospitals, referral networks, or private clients. Be sure to understand your state’s requirements and keep your policy current to remain in compliance.

How to Get a Quote

Getting a professional liability insurance quote for your home health care agency is quick and easy. Visit our quote page to get started today.

Frequently Asked Questions

Is professional liability insurance required for home health care agencies?

Requirements vary by state, but many licensing bodies and referral partners do require proof of insurance.

Does this insurance cover employee mistakes?

Yes, it generally covers claims related to professional errors or omissions by your employees while performing their duties.

How is this different from general liability insurance?

General liability covers physical injuries and property damage, while professional liability covers service-related claims like negligence or errors.

Can I get coverage if I’m a new agency with no history?

Yes, many insurers offer coverage to new businesses, though your rates may reflect the higher perceived risk.

What happens if I cancel my policy?

Canceling your policy may leave your agency exposed to claims from past services. Consider a tail policy to extend coverage after cancellation.

Still have questions? Talk to a local insurance expert.

Partners, Programs & Market Access


We maintain relationships with nationally recognized and specialty-focused insurance providers that actively underwrite this class of business. Our network includes both admitted and non-admitted markets, allowing us to match risks—from straightforward accounts to more complex or hard-to-place exposures—with appropriate underwriting partners.


Program availability, coverage terms, and underwriting appetite can vary based on operations, location, and loss history, so access to multiple markets is key to securing the right fit. This approach helps ensure broader coverage options and more competitive placement across a range of risk profiles.



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