GENERAL AGENCY ADVERTISING by John D. Farr WHAT WE HAVE IN COMMON If there's any one common thread among...

GET RID OF ABUSIVE CUSTOMERS by the IIABA Virtual University Faculty One of the nice things about being a business owner is that, if a client is abusive and undesirable, you can usually send...

Cross-marketing between banks and insurance agencies remains largely virgin territory. Most of the potential has not even been charted, let alone mined.
In working with banks as partners, owners, or co-venturers, insurance principals should recognize the pros and cons of the affiliation to neutralize the negatives and build on the positives.

We've all read about excellence, heard about excellence, talked about excellence, and quite frankly may be sick to death of excellence because the parameters...

GROWTH VS. PROFITABLE GROWTH by Chris Burand Revenue growth for its own sake doesnt make sense. In an industry that prizes sales, its no wonder that so many sales p...

If you’re a Microsoft Office user who touch-types, you might prefer the keyboard to the mouse for entering commands. However, chances are you wind up using the mouse, because Windows and Office keyboard shortcuts are difficult to remember, and trying to find them is like searching for hidden goodies in a treasure hunt. Once found, though, shortcuts can be invaluable time-savers.

This isn’t a list of every shortcut in Windows and Office. We’ve concentrated on the most helpful and won’t delve into the shortcuts you probably know already, such as those that copy (Ctrl-C), cut (Ctrl-X), or paste (Ctrl-V) objects.

Question: The loan officer asked me for a business plan. What should it include? Answer: The lender uses your...

HOW DO COMPANIES SET THEIR RATES? by Chris Burand The market determines the price of gasoline, toys, and cars. The market, not actuaries, determines the price of insurance, too. Chris B...

Over the years, there have been a host of surveys taken on consumer opinions about Personal Lines insurance. The major question is...

Use this proven method to measure the effectiveness of your clients’ risk management programs.
Loss control programs play a key role in helping your clients manage their risks. Although these programs offer significant benefits, calculating their impact can be difficult.