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Aspects Of Perpetuation Management

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CompleteMarkets Editor, Catherine Oak 4/30/2013 10:43:49 PM

ASPECTS OF PERPETUATION MANAGEMENT by Catherine Oak and Bill Schoeffler Most agency owners do not have a structured plan to perpetuate their lifetime's work-the firm. It wo...

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Customer Service As Profit Center

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CompleteMarkets Editor, G. Edward Kalbaugh 4/30/2013 10:41:34 PM

CUSTOMER SERVICE AS PROFIT CENTER by G. Edward Kalbaugh In a service business, customer relationships fuel the engine of sales. This tenet is especially important for insurance agents, whose...

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Responsibilities And Rewards Of Agency Ownership

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CompleteMarkets Editor, Carol Hammes 4/30/2013 10:36:15 PM

RESPONSIBILITIES AND REWARDS OF AGENCY OWNERSHIP by Carol Hammes Not everyone is cut out to be an agency owner. Some of the best producers and service reps either do not want to tak...

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Three Perspectives On Perpetuation Mistakes

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CompleteMarkets Editor 4/30/2013 10:36:58 PM

THREE PERSPECTIVES ON PERPETUATION MISTAKES 'What is the most common mistake agency principals make during the perpetuation process-and how can they avoid it?' Douglas C. Moat,...

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