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Customer Service: It's Not About Technology
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CompleteMarkets Editor
, Ed Higgins
4/30/2013 10:36:34 PM
CUSTOMER SERVICE: IT'S NOT ABOUT TECHNOLOGY by Ed Higgins One interesting observation about technology applications is that agents have focused strongly on improving efficiency. M...
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The Next Challenge: Customized Distribution Models
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CompleteMarkets Editor
4/30/2013 10:40:51 PM
THE NEXT CHALLENGE: CUSTOMIZED DISTRIBUTION MODELS As the demand to identify and meet customer needs intensifies, the insurance industry is being challenged to respond with customized, multiple-...
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