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Agency Automation: E&O Friend Or Foe? — Part 2: Upload

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CompleteMarkets Editor, Curtis Pearsall 4/30/2013 10:44:07 PM
AGENCY AUTOMATION: E&O FRIEND OR FOE? PART 2: UPLOAD by Curtis Pearsall The previous article discussed the issue ...
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Customer Service: An Internet Horror Story

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CompleteMarkets Editor, Michael Manes 6/16/2015 12:00:00 AM
With e-mail we're limited to words. Another challenge is that we can never be certain that the person with whom we think we're corresponding is actually the person they say they are. Mike Manes shares a lesson he learned about poor customer service.
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