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customer relationship management crm

Articles tagged with customer relationship management crm

CRM: The 80/20 Rule

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CompleteMarkets Editor, Patricia Czech 4/30/2013 12:00:00 AM
CRM: THE 80/20 RULE by Patricia Czech Have you heard about the 80/20 rule of customer relationship management (CRM)? Many vendors and consultants are using this rule as a popular sales p...
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E-Mail Newsletters

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CompleteMarkets Editor, Patricia Czech 4/30/2013 12:00:00 AM
E-MAIL NEWSLETTERS by Patricia Czech How to get the most out of this high-tech customer communications tool. Yes, you can send out an e-mail advertisement, but why do so when...
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Forming Richer Client Relationships: The CRM Solution

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CompleteMarkets Editor, Patricia Czech 4/30/2013 12:00:00 AM
FORMING RICHER CLIENT RELATIONSHIPS: THE CRM SOLUTION by Patricia Czech In the shallow end of the pool, the little tykes are splashing around with their water wings. You wade in waist h...
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Have We Lost Our Way With CRM?

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CompleteMarkets Editor, Patricia Czech 4/30/2013 12:00:00 AM
HAVE WE LOST OUR WAY WITH CRM? by Patricia Czech Customer Relationship Management (CRM) is now such an established approach to marketing that it feels like sacrilege to criticize it. Ev...
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