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customer service function

Articles tagged with customer service function

Customer Service As Profit Center

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CompleteMarkets Editor, G. Edward Kalbaugh 4/30/2013 10:41:34 PM
CUSTOMER SERVICE AS PROFIT CENTER by G. Edward Kalbaugh In a service business, customer relationships fuel the engine of sales. This tenet is especially important for insurance agents, whose...
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Suspense System Control

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CompleteMarkets Editor, Mary Beth Bolen 4/30/2013 12:00:00 AM
SUSPENSE SYSTEM CONTROL by Mary Beth Bolen A well-run suspense system means better customer service, more cost-effective operation, and a stronger bottom line. When clients call with ...
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