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customer service issues

Articles tagged with customer service issues

Service: Fumbling The Ball

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CompleteMarkets Editor, Brenda French 4/30/2013 12:00:00 AM
SERVICE: FUMBLING THE BALL by Brenda French Part one of this series by Brenda French takes a look at how poor service is costing the industry. The next two articles will discuss th...
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When Your Customers Come Calling: Why Telephone Manners Are Important

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CompleteMarkets Editor, Judith Newman 4/30/2013 10:43:13 PM
WHEN YOUR CUSTOMERS COME CALLING: WHY TELEPHONE MANNERS ARE IMPORTANT by Judi Newman More bus...
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