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customer survey

Articles tagged with customer survey

Client Relationship-Building

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CompleteMarkets Editor 4/30/2013 10:38:40 PM
CLIENT RELATIONSHIP-BUILDING Dear (Customer Name), You are VERY important to us and I wanted to let you know that we appreciate having you as a customer of our agency. I am writing you today to ...
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From Good To Great: One Agency's Odyssey To Improved Customer Relations

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CompleteMarkets Editor, Edgar Higgins Jr. 4/30/2013 10:36:34 PM
FROM GOOD TO GREAT: ONE AGENCY'S ODYSSEY TO IMPROVED CUSTOMER RELATIONS by Edgar J. Higgins Jr., CPCU For nearly 10 years, our agency has focused on improving efficiency and changing int...
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General Customer Questionnaire

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CompleteMarkets Editor 4/30/2013 10:38:09 PM
GENERAL CUSTOMER QUESTIONNAIRE Art Dannecker of the Westfield Companies developed this customer questionnaire for use by Westfield agencies: CUSTOMER QUESTIONNAIRE 1. From a personal ...
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Managing Small Commercial Accounts

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CompleteMarkets Editor, Cindy Brady 4/30/2013 12:00:00 AM
MANAGING SMALL COMMERCIAL ACCOUNTS by Cindy Brady, CIC In many agencies, 'small' Commercial accounts get over-serviced while larger accounts are under-serviced because both are treated the same. S...
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