ARE YOUR MESSAGES REMEMBERED LONG TERM? by Patricia Berry Here we stand: The possibilities of e-mail messaging in one hand, the nature of memory in the other. Here's the critical quest...

If you’re a Microsoft Office user who touch-types, you might prefer the keyboard to the mouse for entering commands. However, chances are you wind up using the mouse, because Windows and Office keyboard shortcuts are difficult to remember, and trying to find them is like searching for hidden goodies in a treasure hunt. Once found, though, shortcuts can be invaluable time-savers.

This isn’t a list of every shortcut in Windows and Office. We’ve concentrated on the most helpful and won’t delve into the shortcuts you probably know already, such as those that copy (Ctrl-C), cut (Ctrl-X), or paste (Ctrl-V) objects.

Electronic document storage is an issue that every agency should address as part of their management process. Steve Anderson offers some ideas to help you stay ahead of the storage curve.

We can all use tips for preventing computer catastrophes. In this document, Patricia Berry provides safeguards to keep your systems error-free.