Confusion over agency bill vs. direct bill options has caused an E&O claim or two. Curtis Pearsall illustrates the consequences of this confusion with an example.

MAKE YOUR CLIENTS FEEL APPRECIATED! by Catherine Oak At your next general staff meeting, ask your people what they can do to get each client they see to feel appreciated. Have a leader ga...

PRODUCER CONTRACTS AND COMPENSATION CHECKLIST I. Elements in the agent-producer agreement a. Employment status - employee vs. independent contractor vs. owner b. Assig...