Deadlock is to dealmakers what cliffhangers are to TV couch potatoes — frustrating yet compelling, as the impasse challenges each side’s negotiating maturity, skill, and acumen. This document by Patricia Berry offers 10 key methods for jump-starting a stalled exchange.

AN ATTITUDE PROBLEM by Mike Manes I was listening recently to a business owner talk about an employees attitude problem. Initially, I took the comments at face value....