The use of alternative dispute resolution (ADR) by the insurance industry might not be new, but a growing number of...

STRESS IN THE WORKPLACE by Bill Grieb We spend a major portion of our adult lives at work. Work can be both rewarding and stressful. Occupational stress is frequently associated with poor mental he...

UNDERSTANDING DIFFERENT CULTURES HELPS PREVENT FRAUD Insurance fraud isn't limited to one geographic location. In fact, the same scams appear 'all over the world, with different flavors,' an...