ARE JIGSAW PUZZLES OBSOLETE? by Mike Manes According to Mike Manes, no one yet knows what the future might bring, and those who succeed will be the ones who best work in such a fluid...

Improved communication has turned us into less adroit communicators. With e-mail, voice-mail, and cell phones, getting the message to another party is so easy that we no longer worry about the content of the message. Poor communications skills translate into lost business. This article by John Graham discusses these consequences and offers guidelines for improving communications.