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managers
Articles tagged with managers
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IS YOUR BUSINESS DELIVERING OUTSTANDING SERVICE? by Emily Huling Most agencies want it, but few are successful at achieving it: consistent delivery of outstanding customer service. Organi...
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JOB HAZARD ANALYSIS: SEVEN STEPS TO WORKPLACE SAFETY Checklists keep airliners flying. They can keep your safety program up and running, too. All too often, workers take the blame for sa...
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What does it take to be an effective leader? How have the principles of leadership evolved? Mike Manes, with a little help from his friends, provides multiple perspectives on the roles that leaders must play in order to win.
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MONITORING THE PLAN The monitoring process is almost as important as the actual plan. The agency's progress toward the plan's goals should be closely and carefully monitored. To make monitoring eas...
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MONITORING THE PLAN The monitoring process is almost as important as the actual plan. The agency's progress toward the plan's goals should be closely and carefully monitored. T...
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Eventually, almost every employer after employer needs to deal hiring low wage earners who are seldom motivated toward high performance.
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NASCAR: SUCCESS CREATES CHALLENGES by Chris Burand Chris Burand compares agency management challenges with NASCARs: Learning to manage people and their emotions, while still succeeding...
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PERPETUATION: ITS NOT JUST A MONEY THING by Chris Burand When agency owners think of perpetuation planning, they often think only of the financial aspect: Selling their agencies. I...
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PREVENTING VIOLENCE IN THE WORKPLACE by Douglas Henderson Violence in the workplace has become all too common in American business. It's a concern for every employer, who should take precaution...
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REDUCING WORKERS COMPENSATION COSTS by Sylvia Daves Employers are required to provide Workers Compensation insurance for all employees. You can help your clients by educating them about this c...