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mary beth bolen

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Management And Leadership

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CompleteMarkets Editor 4/30/2013 10:41:13 PM
MANAGEMENT AND LEADERSHIP Management implies the existence of formal authority, while leadership may not have any connection with formal authority. Marketing managers are in their...
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Telephone Techniques

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CompleteMarkets Editor, Mary Beth Bolen 4/30/2013 12:00:00 AM
TELEPHONE TECHNIQUES by Mary Beth Bolen A business telephone is like a window: The telephone allows a person to 'see' into your company without ever walking through its doors. Moreover, you ha...
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