CONTRACTORS PRE-APPROACH Dear (Customer Name), Speed is the name of the game in your business, and many contractors simply don't have time to learn a great deal about their insurance programs. Unl...

HOTELS AND MOTELS - CUSTOMER SATISFACTION Dear (Customer Name): CUSTOMER SATISFACTION IS THE NAME OF THE GAME. We would bet that's the motto of the hotel and motel business. You're a h...

PLANNING: A SURVIVAL TOOL As agency manager, every task you undertake on a daily basis should be one step nearer the completion of an overall agency plan. '...