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Internet Sales: Value Trumps Price
This content has not been rated yet.
CompleteMarkets Editor
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Steve Anderson
6/5/2013 12:00:00 AM
INTERNET SALES: VALUE TRUMPS PRICE by Steve Anderson I regularly read and follow a number of blogs written by people outside the insurance industry. Seth Godin is one of those people. He ...
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The ‘Blended’ Customer Contact Center
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Patricia Czech
4/30/2013 12:00:00 AM
THE lsquo;BLENDED CUSTOMER CONTACT CENTER by Patricia Czech Patricia Czech examines how contact centers can respond to fluctuating traffic across multiple communication cha...
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