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Agency Ownership Changes Call For Extra Customer Tlc

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CompleteMarkets Editor, Emily Huling 4/30/2013 10:36:34 PM

AGENCY OWNERSHIP CHANGES CALL FOR EXTRA CUSTOMER TLC by Emily Huling During times of transition, customers have special needs. Emily Huling warns that without proper new customer handlin...

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Getting ‘Back To Business’

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Jack Burke 4/30/2013 12:00:00 AM

GETTING lsquo;BACK TO BUSINESS by Jack Burke The tragic events of September 11 will have long-lasting effects on the many aspects of our business, not the least of wh...

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Valuing Your Customers: Part II

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Jack Burke 4/30/2013 12:00:00 AM

VALUING YOUR CUSTOMERS: PART II by Jack Burke The previous article discussed the purchase of a new television and my impatience when it came to waiting for delivery. I can now report that...

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premium increases

Agency Ownership Changes Call For Extra Customer Tlc

Getting ‘Back To Business’

Valuing Your Customers: Part II