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Have We Lost Our Way With CRM?
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Patricia Czech
4/30/2013 12:00:00 AM
HAVE WE LOST OUR WAY WITH CRM? by Patricia Czech Customer Relationship Management (CRM) is now such an established approach to marketing that it feels like sacrilege to criticize it. Ev...
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The Future Of Commercial Lines For The Independent Agency
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Brian Burke
4/30/2013 12:00:00 AM
THE FUTURE OF COMMERCIAL LINES FOR THE INDEPENDENT AGENCY by Brian Burke If two issues of Burke Ink in the last two years can be devoted to the future of Personal Lines, then we ow...
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