DESIGNING EFFECTIVE SURVEYS by Mike Manes This is the latest in a series of articles on organizational management and leadership by Mike Manes. The first article created a Management ...

ESTABLISH AN ORGANIZATIONAL STRUCTURE by Gary Holgate When analyzing the organizational structure of an independent insurance agency, you will find that there are four different general functions pe...

FROM GOOD TO GREAT: ONE AGENCY'S ODYSSEY TO IMPROVED CUSTOMER RELATIONS by Edgar J. Higgins Jr., CPCU For nearly 10 years, our agency has focused on improving efficiency and changing int...

MARKETING ANALYSIS-BY A DREAMER by Michael Manes I'm a dreamer-I think in concepts and gag on concrete details. I see every problem as an opportunity. I'm bored with today...

It seems as if we all need a good, old-fashioned whack on the head to get our attention. This is a moment when businesses need to connect with the business end of a two-by-four.
Change is in the wind. If there's one lesson the last decade or so has taught us, it's that there's a new economy, and it's global, integrated, and interdependent.

PRODUCER CONTRACT EMPLOYMENT AGREEMENT Between A ______Corporation, And _____________ as Employee THIS AGREEMENT, entered into thi...

STRICT CONDUCT POLICY RESULTS IN LOW LOSS RATIO WORKING PARTNERS 'I expect all my employees-from ditch diggers to comptrollers-to conduct themselves as professionals,' says Chuck Mitchell, pre...