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Compensating Your Sales Center Coordinator

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CompleteMarkets Editor, Darren Clevenger 4/30/2013 12:00:00 AM

COMPENSATING YOUR SALES CENTER COORDINATOR By Darren Clevenger One of the most critical factors that can make the difference between an average sales center coordinator and a great ...

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Customer Service Report Cards

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CompleteMarkets Editor, Dave Kahle 4/30/2013 10:41:34 PM

CUSTOMER SERVICE REPORT CARDS by Dave Kahle Although almost every agency claims to give better service than their competition nobody seems to be able to define 'better service.' And since ...

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Customer Service: The Agency Staff Survey

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CompleteMarkets Editor, Preston Diamond 4/30/2013 12:00:00 AM

CUSTOMER SERVICE: THE AGENCY STAFF SURVEY by Preston Diamond Find out if your CSRs are willing and able to provide quality client service. If you can't service your curre...

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Cut Waste From Advertising

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CompleteMarkets Editor 4/30/2013 10:38:09 PM

CUT WASTE FROM ADVERTISING This advice on reducing the cost of your advertising program by eliminating 'waste' comes from...

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Develop A Legal Fee Management Strategy Before You Need It

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CompleteMarkets Editor, John Beringer 4/30/2013 12:00:00 AM

DEVELOP A LEGAL FEE MANAGEMENT STRATEGY BEFORE YOU NEED IT by John Beringer In a significant majority of lawsuits, legal fees outweigh t...

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E-Mail Marketing: Metrics 101

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CompleteMarkets Editor, Patricia Czech 4/30/2013 12:00:00 AM

E-MAIL MARKETING: METRICS 101 by Patricia Berry The beauty of e-mail is that when done right, those who interact with you through e-mail are even more likely to become long-term,...

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Establishing Agency Value

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CompleteMarkets Editor, Chris Burand 4/30/2013 12:00:00 AM

ESTABLISHING AGENCY VALUE by Chris Burand Why nine out of ten agency acquisitions end up losing money. If youre considering buying, merg...

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E-Surveys: Self-Serving Pablum

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Jack Burke 4/30/2013 12:00:00 AM

E-SURVEYS: SELF-SERVING PABLUM by Jack Burke Most questionnaires aren't worth the paper they're printed on because they're designed to elicit only positive responses. Companies are afrai...

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How To Benchmark Loss Control

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CompleteMarkets Editor, Al Rhodes 6/10/2015 12:00:00 AM

Use this proven method to measure the effectiveness of your clients’ risk management programs.
Loss control programs play a key role in helping your clients manage their risks. Although these programs offer significant benefits, calculating their impact can be difficult.

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