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Get The Return On Your Technology Investment
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Jack Fries
4/30/2013 12:00:00 AM
GET THE RETURN ON YOUR TECHNOLOGY INVESTMENT by Jack Fries Three trends dominate the agency agenda today: Customers, competition, and change. In customer service, these trends have tr...
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Producer Compensation: Reality Check
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Chris Burand
4/30/2013 12:00:00 AM
PRODUCER COMPENSATION: REALITY CHECK by Chris Burand Before setting your producer compensation plan, read this article. Past articles in industry publications abou...
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