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Articles tagged with return envelope

Are You Listening To Your Customers?

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CompleteMarkets Editor, Emily Huling 4/30/2013 10:36:34 PM
ARE YOU LISTENING TO YOUR CUSTOMERS? by Emily Huling On a recent business trip, I had dinner at one of the nicer family restaurants. A couple seated nearby had the same attentive server t...
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Brochures: Tell It To The President

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CompleteMarkets Editor, Patricia Sheppard 4/30/2013 10:45:45 PM
BROCHURES: TELL IT TO THE PRESIDENTby Patricia Sheppard You've got to hand it to David Collins of Collins Insurance, Longmeadow, MA. His brochure demonstrates imagin...
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Customer Contact Using The 20/60/20 Rule

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CompleteMarkets Editor, Paige Proctor 4/30/2013 10:44:59 PM
CUSTOMER CONTACT USING THE 20/60/20 RULE by Paige Proctor Effective customer contact in Personal Lines and small Commercial Lines always presents a dilemma. You know you should make reasona...
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