The determination of adequate compensation levels for the staff is one of the most difficult issues...

INCENTIVE COMPENSATION FOR NON-PRODUCERS by Al Diamond During the soft market, while most agents granted salary increases and let their profits and personal incomes erode, prudent ag...

SEVEN MANAGEMENT KEYS GO BEYOND SURVIVAL by John Jaques For independent agencies to thrive in today's tough economic environment, agency management must actively and strongly implement sev...

SUCCESSFUL ANNUAL PLANNING by Catherine Oak Follow this basic planning annual process annually ...