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Are Your Csrs Providing Real Customer Service?

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CompleteMarkets Editor, Jack Fries 4/30/2013 12:00:00 AM
What Is Customer Service? Customer service in an insurance agency consists of four specific functions: Processing, professional advice, production, and positive communication.
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Are Your CSR's Providing Real Customer Service?

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CMEditor
CompleteMarkets Editor, Jack Fries 4/30/2013 12:00:00 AM
ARE YOUR CSRS PROVIDING REAL CUSTOMER SERVICE? by Jack Fries Are your CSRs doing what you expect? How do your customers perceive the service that theyre receiving? Does the l...
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