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servicing process

Articles tagged with servicing process

Are You Giving Your Customers What They Want?

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AlDiamond1
Al Diamond , CompleteMarkets Editor 4/30/2013 12:00:00 AM
ARE YOU GIVING YOUR CUSTOMERS WHAT THEY WANT? by Al Diamond The first question is 'Do you know what the customers want?' If your answer is 'They always want the lowest ...
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Managing Small Commercial Accounts

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CMEditor
CompleteMarkets Editor, Cindy Brady 4/30/2013 12:00:00 AM
MANAGING SMALL COMMERCIAL ACCOUNTS by Cindy Brady, CIC In many agencies, 'small' Commercial accounts get over-serviced while larger accounts are under-serviced because both are treated the same. S...
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